There is a growing need ad importance for ticketing / customer support software as it assists businesses to achieve a certain set of tasks. In today’s time we see more and more businesses relying on software applications to carry out their day-to-day operations and offering them seamless customer experience using a help desk software solution can provide a delightful digital experience to customers.

5 Benefits of Help Desk Software Solution for a Business

Using such ticketing application support software helps small and medium-sized businesses, to make their customers feel valued and important. Further these tools. ensure that the ticketing applications are functioning optimally and that any issues or errors are resolved quickly to minimize downtime and disruptions to business operations.

1. One of the main reasons for the growing need for application support software is to boost customer satisfaction
2. Providing support across channels saves time & lowers cost and empowers your customer support team.
3. Help desk software alerts the relevant team with the issue, and ensure that the query is resolved within time
4. Reduces workload by pulling all information required to resolve the queries and automatically supports to collect customer feedback
5. Keeps the standards and ensure compliance by supporting banking, finance, healthcare sectors with prompt replies & best service

Perks of Help Desk Software Solution

• Prioritize customer Support requests
• Faster resolution of issues for customers
• Organized support operations across departments
• Proper management of records for easy recovery

Finally, with the rise of remote work and digital transformation, there is a greater need for ticketing software solution to ensure the continued smooth operation of their business applications. Help desk software solution have evolved over the years to support generation changes, customer behavior and technological advancements, to take advantage of the perfect software solution for your business, and provide a top-notch customer experience to your customers contact us.

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In Early times, software application interface design was done for specific platforms in mind, but today it needs to be built beyond one device.  WinForms Software Application Development helps to automate processes, manage and distribute customer data which will lessen work hrs and help streamline your business. In order to gain more end users and to make it compatible with multiple devices we follow best practices for building windows forms.

WinForms, a UI framework widely used for developing Windows desktop apps. This tool assists .Net developers to create desktop apps easily and provide a modern UI with exceptional performance. Using DevExpress UI components, the software development team delivers real world desktop applications that create elegant, high-impact user experiences.

With proficiency and strong understanding of .Net UI framework we develop software applications by following effective practices. Having this reusable design elements, our .Net Core developers can implement a wide variety of features and deliver windows forms applications in short span of time.

• The Windows Forms comprises of text boxes, drop-down boxes, buttons, radio buttons, and web pages to build desktop apps really fast
• Assists revamp your existing form into a state-of-the-art interface that is completely customized.
• WinForms provides the scalability and flexibility necessary for easy debugging and maintenance

The apps created using UI technology Windows Forms are easy to deploy, update, and access. By making use of DevExpress WinForms we deliver user friendly data entry forms faster. Whatever may be your business needs, we being ASP.Net development company we can provide you best of the services based on WinForms.

To develop and implement a solution that help streamline your business and cut down on working hours hire .Net core developers or outsource software product development tasks to us. We can work as your extended offshore software application development team, get in touch today for details.

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In today’s time businesses continuously booms and upgrades to adapt newer challenges and requirements. Even startups of today are on the lookout for software solution to get more done with less workforce. Enterprise software systems are growing essential to digitize their operations, manage multiple departments, and streamline the entire organizational workflow.

Software development outsourcing is an effective cost-saving strategy for small, medium, and large-sized businesses looking to cut down on their costs to be more competitive. By outsourcing Java software developers team from technology expert companies, businesses can get assistance to develop applications such as enterprise software, mobile applications, network applications, desktop applications, web applications etc.

Why Software Development Companies Hire Java Developers from ANGLER?

Java is fundamentally an object-oriented popular programming language that has code readability. Java is known for its security and functionality.  By using Java language for programming we can achieve scalability that handles the workload, improves the system performance, and maximizes productivity.

Cross platform compatibility makes Java program to work in distributed contexts, on the internet and in programs that run on networks with various servers and clients. Java’s memory management mechanism deletes the objects that are not used by the application and so the application speed improves.

Java has different types of APIs which enables developers to access various tools they can use in their applications. Java enables holistic development of the solution leading to much better outcomes than other technologies. So most companies prefer to use Java framework that enables developers to achieve results in real time.

We at ANGLER Technologies have a pool of highly experienced Java developers to hire & can handle multiple Java application development projects. With years of experience, collective industrial knowledge and domain expertise we have delivered customer-centric Java software development projects. For further details to Hire Java Developers in India, you can Contact Us.

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As we are in an era where Digital Transformation is more important for any business process to streamline and increase performance growth. It is considered that 70% of businesses have digital transformation plans, while 50% of the startup companies are adapting to Digital Transformation. So whatever may be your comfort level with the legacy system, it’s time to migrate your legacy system.

What is Legacy Migration?

Legacy is defined as any system, application, or software used by a company that is old and obsolete technology. Not only outdated computer hardware it also includes any programming languages and software applications that can’t support organizational technology needs.  Most often, a legacy migration system does not require any new technological advancements till they meet the company’s requirements. Sometimes any system or software gets decommissioned and stops its support or it can be cases where companies plan to upgrade their technologies.  This approach of a company is called legacy migration –  the process of adopting or changing their old systems to new advanced modern technology which meets their business needs.

 Top 5 Factors Indicating Need for Legacy Migration

Most companies excuse not to migrate their legacy for the reasons, they met business needs, high cost for new migration, and to avoid any business disruption. Though legacy systems or software is time-consuming and cost-ineffective, companies feel comfortable with how things work and how their staff got used to doing it. However, things work or continue to do there can be times when small details or inefficiencies of a system annoy companies.

Here is the list of top 5 indicators for legacy migration

• A persistent need of restarting a session, system, or device.
• Difficult to start new progress with new users.
• Difficult to access real-time data from anywhere, anytime when needed.
• Poor backup maintenance.
• Necessity for remote working support.

However, these obstacles can be resolved in workarounds if their count is less. But when the count is more and obstacles are stagnant the companies need to think seriously about legacy migration.

How Businesses Benefits from Legacy Migration

Here are the benefits of Legacy Migration that can support businesses to improve their processes and digital transformation to new advanced technology.

Cost Management

Using the legacy system is like having an old vehicle running down, the more you use it higher its maintenance cost. By migrating your legacy system, you can reduce maintenance costs by paying for what you need.

Data Security

Legacy applications are sometimes vulnerable to data loss, data theft, or virus attack. It also typically doesn’t maintain data backup or process to recover data even at the time of data loss. But legacy migration overcome this challenge by providing data security and upgrading to the next level.

Increase Performance

Sometimes legacy applications can be dead slow. It stores data locally, so the loading time of the legacy application is very slow leading to data loss. Legacy migration can increase data loading performance by integrating into the cloud which allows data access from anywhere anytime.

Improve Scalability and Compatibility

Legacy applications are incompatible while connecting new advanced services & technologies. Considering the importance of mobile usability and internet usage, scaling your solutions with mobile ease is more important. Legacy migration supports feasible interchange and increases system scalability & compatibility.

Technology Upgrades

The outdated system always needs downtime to upgrade itself, whereas legacy migration can instantly update the new version of the solutions.

Legacy migration is the perfect solution when you find your legacy system is inefficient, need to spend more on maintenance, and employees result in poor performance with old systems.   Without the right plan and idea for legacy migration, it is a nightmare and expensive for companies. Angler has knowledge, experience, and expertise in migrating legacy systems as well as legacy software solutions. If you are looking for a reliable legacy migration partner reach us at enquiry@angleritech.com .

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Modernization is a critical factor for any business to survive today. Technology updates and upgrades affect any organisation’s ability to perform and compete in a fast changing business landscape. Modernization of legacy systems and applications is a unique process. It means organisations have to take up new software but along with their existing or old ones. This process refers to changing or rewriting the current platforms or tools. It may be to port a part or entire systems to new platforms, new library or even new language, which may need a wide range of tools, concepts or technologies. A legacy system set up for a purpose may still work today but restricts the scope for expansion in future.

Why Modernize Your Legacy Systems?

• There are many ways to modernize your legacy system, but that does not mean just replacement. You can re-architect to build a new environment. You can re-host an application with more advanced features. Or you can rework/rewrite/rebuild code or components from scratch.
• The objective to modernize legacy systems is to improve performance of your systems. Outdated or obsolete tools or platforms may cost more to maintain and so modernization will reduce risks and downtime and also optimize cost.
• Legacy systems are liable to vulnerabilities. Modernize your infrastructure to manage security, compliance and risks better.

Change Management

Organisation who wish to migrate their legacy systems to a new environment, need to undergo changes from managerial to operational and technical skills. They need to adopt new equipment, skills and processes over a period. They have to handle change management well.

Integration Management

Just replacement alone may not work when you are changing a whole or part of a system, or a module or a component. Issues may arise and can be addressed for process overlapping, data duplication or the temporary management of bridging the systems. To ensure the system delivers, organisations need to test the system thoroughly and evaluate performance. To streamline the digital transformation and modernization process, proper collaboration between teams of the organisation with a clear vision and long term strategy is important.

Trends in Legacy System Modernization

Moving to the Cloud – One popular way to modernize is to move your old systems to the cloud for flexibility, better performance and scalability.

Automation – Moving away from the manual system and automating it helps organisations to reduce operational costs, man hours and increase efficiency.

Big Data – Data-driven decision making is possible with digitisation and the enormous amount of data generated can be analysed using smart, AI-powered tools for deeper insights.

Mobile First – A majority of organisations and businesses have embraced mobile technology to reap the benefits of connectivity and cater to the mobile first world of consumers.

ANGLER has the expertise and experience to cater to the critical needs of digital transformation and online business development. We will be able to work on your legacy system modernization too as we have worked across multiple industry verticals on various projects. As a partnering offshore software development company for diverse domains and industries, Angler has the resources to provide a variety of software solutions to demanding clients, be it a startup, small business or a large enterprise, adapting to the market demands in good as well as bad times. To learn more about services and also other products, please visit www.angleritech.com or just leave us an enquiry, or call us  and we’ll get in touch with you.

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Choosing the right & best PHP framework development for any business or organization website is a challenging task for a developer. We at ANGLER after using so many PHP Frameworks for website development felt Laravel PHP framework has some additional features and capabilities compared to other PHP Frameworks. We find developing a website is made simple and flexible using the Laravel PHP Framework. There are so many other benefits that made us choose Laravel framework for our clients. In this post, we will discuss what made us feel Laravel is the best PHP framework.

Security

Laravel framework ensures high-end security for all the applications. Security is a fundamental element of a database; it is ensured while using Laravel framework. Any injection attacks to your database can be avoided by prepared SQL statements in Laravel. In Laravel, passwords are not saved as plain texts which can be compromised instead they use hashed passwords. It follows the Bcrypt hashing algorithm to encrypt the passwords.

MVC Architecture Support

The Model View Controller Support in the Laravel PHP framework gives better clarity between the logic and presentation. MVC can give a high-performance website by simplifying the unstructured codes. It allows better documentation of work stored in separate files that can be retrieved from logical directories. MVC architecture makes the developer feel comfortable while building a website for any business or organization.

In-built Object-Oriented Libraries and ORM

The pre-installed Object-Oriented Libraries are the best features in Laravel which keep it out-stand of other PHP frameworks. The authentication library which is an in-built feature of Laravel supports many features such as monitoring active users, allowing password reset, CSRF (Cross-site Request Forgery) protection, and the encryption process. Laravel has eloquent an object-relational Mapper(ORM) that helps you to interact with a relational database. Retrieving data from the database is easy and quick using this feature.

Database Migration

Database Migration is the performance of moving data from one database to a different one. Web Developers find it difficult to perform database migrations between different development machines because it requires database synchronization during migration. In Laravel PHP Framework this data migration process is extremely easy since it supports database synchronization between development machines which is a prominent feature to be noted.

Testing Features

Laravel can support unit testing for all web applications via PHP Unit which is a specific feature in Laravel PHP Framework. The phpunit.xml file is automatically set to perform the unit tests during web development. This file runs tests on two different directories such as feature and Unit. The Unit tests are for a small portion of code while the feature tests are for large codebases with several objects. In Laravel, multiple unit tests can be run at the same time which helps to get bug free web application that supports high performance.

The above-mentioned incredible features of Laravel framework made it to be more popular. ANGLER is a leading Laravel Web Development Company in India that can design and develop high-performance websites/ web apps for your business.

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To build web & mobile app with inevitable experience for end users organizations must choose the right tech stack. Tech stack comprises of robust powerful technologies that well address your purpose & need for a solution. In modern workplaces, demand for skilled candidates in additional technologies increases as businesses seek for fast web development & high-level efficiency.

The right criteria for choosing the best type of “stack”

• You must clearly know the skillset requirement for your project
• Must know how flexible is the tech team
• Team expertise and knowledge bases
• Time to market
• Scalability & Maintainability
• Cost of the overall development

Why choose MERN Stack Development

To stay ahead of the curve in competitive market start-ups, enterprises & entrepreneurs choose MERN stack development solution to build feature packed apps. MERN stack helps business build robust web applications fast, besides apps built using MERN stack development technology will be highly scalable, secure, mobile friendly, have best UI / UX & above all high performance.

Here are the technologies which the MERN stack development refers to:

MongoDB : Stores the data in binary JSON format that allows the fast exchange of data between client and server.

Express :  Lightweight framework of the Node JS that is designed to write simplified, fast and secure applications.

ReactJs : A library that enables developing the UI components of single-page web applications.

Node.js : JavaScript runtime environment. It is designed to run the JavaScript code outside the browser, on the server side.

Using JavaScript & JSON MERN stack developers build 3 tier architecture (front-end, back-end, and database components). MERN has gained enough popularity and now is a powerful stack to work with.

Benefits of MERN Stack Development

• MERN comprises of a complete web development cycle right from the front-end development to the back-end development with the help of JavaScript.
• It provisions the MVC (Model View Controller) architecture to ensure that the development process flow is smooth and fast.
• It provides complete feasibility of the four best technologies that make it MERN – the MongoDB, Express.JS, React, and Node.JS.
• It comprises of a pre-built widespread suite of testing tools.
• It has open source in frameworks and is assisted by good community supports

To develop scalable master web applications., custom web applications, e-commerce application development, CMS Development, Migration & porting in an agile manner, outsource your project to us or if you want to hire MERN stack developers for full stack / end-to end app development solutions, Contact Us.

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In today’s high-tech world, many OEMs and manufacturing companies increase their sales and productivity by integrating Dealer Management System. This platform facilitates improved interactions between the customers, dealers, and OEMs thereby enhance dealership performance, growth, and profitability.

Dealer portal management software is utilized by engineering manufacturing, appliances industries, corporate companies & distributor owners. It’s designed to meet the needs of modern companies to increase visibility on dealer operations such as sales tracking, inventory management, basic financial accounting, workflow management with alerts, customer relationship management and much more.

Our efficient dealer portal system offers all-in-one solution with the following benefits:

• An integrated solution for dealer management
• One-stop shop for entire dealer’s & corporate companies
• Inclusive tool for sales, CRM and post sales
• Ready application suitable for multi-unit franchise & dealership outlets
• Solution suite with B2B standards integrated
• Choice of cloud-based models
• Seamless integration with any manufacturer’s ERP system

Dealer order management system simplified with complete visibility, advanced reporting capabilities etc. With Huge customization options you can improve inventory management, customer conversions and customer retention along with a remote help desk.

It is essential to recognize and apply this tool to manage business processes and maximize revenue. Discover how our dealer management system can help you engage and develop your distribution network. Get in touch with our expertise to create a unique dealer management application that serve the day to day operational needs.

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Before to start with, technology is an innovation that incurs the depreciation of loss to humans in many ways from cost, time, manpower etc. getting into the topic now is nothing but what are the merits that a business acquires from integrating a technology with the other.

Here technology for a business refers website, product, workflow, deliverable and much more. Businesses that are facing issues from development to delivering can implement technology integration. More recently from small business owners to large entrepreneurs had initiated implementing this to their own websites and for customers.

CMS/e-Commerce integration with Payment Gateways: Payment gateway basically falls into ecommerce, but also helps in integrating with any CMS in an updated version. These days products are sold even from a CMS websites. Having a proper gateway for money transactions makes a user believe the genuineness of the product and the business.

          Ex: WordPress integration, Magento integration, Opencart integration, Drupal integration

Integration for Communication: Integrating with the users and customers helps improve business in-terms of understand a product or a service that in-return gives ROI & reputation. Businesses with a communication platform help to gather user information, store data for future, contacts, synchronizing the process etc.

          Ex: Outlook integration, OneDrive integration, Gmail integration.

Integration for monitor & tracking: Post having a business, the process flow must be monitored for continual improvement for a better vision in longer terms. Integrating any software or an application into a business helps to track the path of travelling, track of user activity, engagement of a user, performance details etc.

          Ex: Google analytics integration, Moz, Hootsuite.

Integration for business networking: Linking to other business people is another form of professional communication and a way of carrying yourself as an entrepreneur. This helps in getting a mutual understanding and to join hands as business partners.

          Ex: LinkedIn integration, social media integration.

Integration for development:  Designing or developing a product involves various technologies despite of the scope from the customer. Combining technologies at known level helps to reduce time, cost, research & analysis, manpower etc.

          Ex: Asterisk integration, SAP integration, CRM integration, server & database integration.

At ANGLER, we expertise in integrating technology for customers. From our business process and up-to-date technical knowledge, we bring out more possibilities of ROI & value to our clients.

Interested to know more on the Impacts of Technology Integration with Technology for Business, Kindly visit us @ www.angleritech.com

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Being a truly innovative IT Partner – Full Service Provider (FSP), ANGLER is proud to present itself as an integrated Offshore Development Centre with cutting-edge technology and creative design to deliver market defining high quality products. We create high values and business solutions for our clients across the world. As a preferred IT Partner for end-clients, we always ensure to deliver Quality output.

ANGLER’s unique vision of Virtual Offshore Development Centre (VODC) vitally focuses in delivering high quality services and products for its customers with full-time support. As a preferred IT Partner & Full Service Provider (FSP) for corporates and entrepreneurs, we provide tailored solutions with our e-business products and interactive media team.

Why Choose ANGLER’s Virtual Offshore Development Centre:

ANGLER’s comprehensive range of IT services are of high value, cost-effective services and varies accordingly to the clients for their business requirements. Our proven success track record of testimonials makes us stand ahead of competitors for our diversity in skills, work flow, technical knowledge and innovative solution.

Listed here are few points on why to choose ANGLER’s Virtual Offshore Development Centre for your business.

• World-class Development Infrastructure
• Unique Project Management Methodologies
• Effective Communication Team
• Progressive HR Practices
• Business Engagement Models

ANGLER’s Quality Policy:

ANGLER builds long term partnerships with its clients by its successful value-added services and world-class deliverables accordingly to their requirements. Providing integrated dedicated team for businesses, ANGLER exceeds client’s satisfaction and respects PEOPLE providing their ownership.

ANGLER’s successful track record of 10+ years with 200+ skilled professionals has more than 1000+ delighted clients in 14+ global locations. Overall, our VODC model can save you 40% to 50% of cost compared to that of your in-house or onshore development.

At ANGLER, our VODC team in India is available at 24×7 for your support despite of your time zone. ANGLER’s Offshore Development Centre (ODC) professional team is highly skilled and are up-to-date in technologies.

Interested to know more on ANGLER’s Offshore Development Centre, Kindly visit us @ www.angleritech.com

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Outsourcing, fundamentally means involving into assigning/requesting a business process get done from one company to another, or can be to a freelancer at sometimes. Outsourcing can be differentiated into domestic & international outsourcing, i.e. onshore & offshore outsourcing.

Lot of efforts based on trial and error method can be seen before outsourcing the tasks. Outsourcing can be done for various requirements like products, services, business process, virtual monitoring, and more. Software testing outsourcing provides more opportunities to both vendor & donor from cost, time, mutual partnerships, future bonding, etc.

Pros:

Skills: Basically, developing a software takes a lot of focus & observation. Testing the developed software requires more aggressiveness & skill set for the QA check. Outsourcing the software testing process helps to find new skill sets that can be utilized for future purposes.

Cost Effective: Compared to the high expenses for in-house & relevant activities, outsourcing software testing keeps the company’s wallet out of draining.

Monitoring: In common, a task given to an unknown person will be monitored more than assigned to a nearby/known person. Same way, an outsourced task will be monitored with high focus.

Expertise & Experience: Expertise is implementing the skill at right place & properly delivering the assigned task. Outsourcing software testing to an experienced will help avoid lack of time management.

Cons:

Inter linking: The most common issue that arises in outsourcing is getting the demo/workflow path. Few aspects may not be seen available from both vendors & donors due to minor problems. These can be rectified easily with proper co-ordination & communication.

Frequency in Delivery: Timely delivery of projects to the customer increases the goodwill of the company always that results in possibility of getting new deals or references. Setting a deadline to the outsourced company depends on both vendor & donor.

Lack of Focus: Observation is vitally important while outsourcing for software testing. This is the process that defines the quality & reputation of the brand across its clients.

Ground of Competition: Outsourcing indirectly means running out of time or resource for the vendor. The process of Software testing outsourcing involves keen observation on competitors to avoid the gateway for them to take away our clients.

AT ANGLER, we take utmost care for outsourced software testing services. We ensure proper delivery with client delight.

Get to know more on our Software Testing Outsourcing Services experience @ www.angleritech.com

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Websites are vital part for any business now. From emergence to this day, growth of a business depends on presenting it to the client and its attractiveness. Upgrade of doing a presentation lands in the necessity of an eye-catchy design / websites that could be in editable form – PSD to HTML.

Websites with point perfect deliverables of the business could drive more potential customers. On an average more than 1 billion internet users prefer websites than another for their business or needs. Particularly responsive websites are mostly preferred due to the increased number of smartphone users.
Also people who are looking for an immediate yet suitable solution can rely on HTML with meagre knowledge on how to build it.

Benefits of PSD to HTML

• Cost effective
• Offline processing
• Rich user experience
• Effortless Portability
• Cross platform performance
• Easy for Code Validation

At ANGLER, we only adopt latest trends in PSD to HTML for hassle-free development and will exceed client satisfaction. With the rising need for responsive web design, we upgrade ourselves to stand ahead of the competition.

Implementation of PSD to HTML

• Website Design & development
• Responsive Development
• Web Application Development
• UI and UX development
• Rich Internet Apps

To discuss more on Why Choose PSD to HTML, Kindly visit us @ www.angleritech.com

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