IPTV for People who AREN’T Engineers

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IPTV for People who AREN’T Engineers. by Shaun Carlson Arvig. How a most Network Engineers feel when teaching the “non-technically inclined”. … and how the “non-technically inclined” feel when listening …. Alternate Title: “How to talk to a Network Engineer”.
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IPTV for People whoAREN’T Engineersby Shaun CarlsonArvigHow a most Network Engineers feel when teaching the “non-technically inclined”… and how the “non-technically inclined” feel when listening …Alternate Title:“How to talk to a Network Engineer”What to expect from this presentation
  • Don’t expect:
  • to build an IPTV network in your home
  • a network engineer to ask you to fix the DHCP server because STB client leases are overloading the network
  • to shout out the textbook definition to Protocol Independent Multicasting (PIM) on command
  • DO expect:
  • to have basic familiarity with what an IPTV system involves
  • to better appreciate the technical jargon used by your engineering team
  • a network engineer to be annoyed by all of your new questions after this session
  • What is IPTV?One Definition: Internet Protocol television (IPTV) is a system through which television services are delivered using the Internet protocol suite over a packet-switched network such as the Internet, instead of being delivered through traditional terrestrial, satellite signal, and cable television formats.Alternate Definition: IPTV is another way of getting television to the house using a method very similar to delivery of Internet to the home.ITU-T Definition: IPTV is defined as multimedia services such as television/video/audio/text/graphics/data delivered over IP based networks managed to provide the required level of quality of service and experience, security, interactivity and reliability.Some Terms You Might Hear…
  • Multicast
  • Unicast
  • DHCP
  • IGMP
  • PIM
  • Jitter
  • Latency
  • Middleware
  • Encoder
  • Transcoder
  • Set Top Box
  • Residential Gateway (RG)
  • Router
  • Switch
  • Quality of Service (QoS)
  • Quality of Experience (QoE)
  • VLAN
  • Transport
  • MPEG 2/4
  • Buffer
  • Bandwidth
  • Video on Demand (VoD)
  • Tiling
  • Guide Data
  • IP Address
  • Audio/Video PID
  • Routing Protocols
  • Let’s break it down (30,000 ft. view)Transport NetworkHeadEndAccessNetworkHomeHead EndWhat does a Head End Do???Simply put, it provides the video to the network* Not a real head end… (I hope)So… how does it do that exactly?Satellite DishesIP FeedsEncodersTranscodersMPEG 2/4Middleware ServersThis is where Multicast Originates!Wait… what the heck is Multicast???Transport NetworkOk, I get the Head End Now… kinda… and what did you say a transport network is?Basically, it’s how we move the video (TV Signal) from the Head End to the rest of the world, or in this case customer hand off pointHow important is the transport network?Well… the transport network can have a HUGE impact on the quality of the video and what the customer actually seesI’ve got the whole world, in my hands…Transport Network, some termsTime to geek out a little…MulticastUnicastLatencyJitterLossRoutingRouterSwitchVLANIP AddressQuality of Service (QOS)IGMPFailoverTransport Network, a little latencyLatencyLatencyTransport NetworkLatencyHeadEndAccessNetworkHomeAccess Network & HomeGreat! My head hurts and I’m feeling underwhelmed… what’s next???What does the customer expect?What factors can affect the “in home” experience?How is IPTV different than analogue cable in the home?What’s in a home?Access Network & Home, terms…Are you starting to hate technology terms yet?DSLAMONT / NIDResidential Gateway (RG)Set Top Box (STB)DHCPQuality of Experience (QoE)The end user experience is the primary and most important goal, it’s how you will retain the customerExpectations, Effects & OpportunitiesIPTV vs. Over the Top Video (OTT)Network PerformanceMetrics and MonitoringTiling and Freezing and Green Bars,Oh My!Multiple Services in the Home,i.e. Revenue RetentionQ&AThank you for your time, your understanding, your patience and your sanity… I promise I will return your sanity after questions!Shaun CarlsonSenior Network Engineer, Arvigph: (218) 346.8673, em: shaun.carlson@arvig.com
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